Is specializing the only way to build a successful in-house legal career? Not necessarily. For many professionals, developing a broad legal skillset offers both personal fulfillment and strong business impact. Stefanie Frank, Vice President and Associate General Counsel at Thriveworks, a leading mental health provider, demonstrates this. She shows how adopting strategies for success as an in-house generalist can lead to a dynamic and impactful legal career. Her journey proves that generalists are anything but generic. They’re deeply embedded in the business and thrive on variety, adaptability, and strategic thinking.
Stefanie Frank’s career is a compelling case study in how in-house generalists deliver value across functions. They continuously evolve alongside the companies they support, applying various strategies for in-house generalist success. By leaning into continuous learning, relationship-building, and prioritization, she has created a career that is both resilient and deeply rewarding.
Watch the full conversation with Stefanie Frank here:
Foundational Strategies for In-House Generalist Success Through Flexibility
Stefanie’s path to in-house practice didn’t follow the usual trajectory. She began her legal journey through roles in regulatory monitoring and nonprofit law, gaining early exposure to a wide array of legal and business issues. These experiences taught her how to approach problems practically, and develop strategies for success as an in-house generalist. Additionally, she learned to build strong, cross-functional partnerships—an essential ingredient in any strategy for in-house generalist success.
Her diverse background made her well-suited for the generalist role she now holds. From employment law and data privacy to contracts and intellectual property, Stefanie covers a wide range of legal territory. She does this with confidence and purpose, embodying the strategies for in-house generalist success.
Prioritizing Business-Critical Expertise
One of Stefanie’s core strategies for in-house generalist success is focusing deeply on what matters most to the business. She doesn’t aim to be an expert in every area. Instead, she identifies high-risk or high-impact areas—like HIPAA compliance and emerging state privacy laws. She invests time and resources into building true expertise in those domains, ensuring her success as an in-house generalist.
This approach ensures she can provide leadership with thoughtful, timely guidance in areas critical to the company’s operations. At the same time, she manages a wider scope of legal issues effectively using strategies for in-house generalist success.
Choosing Generalist Work with Intention
Stefanie’s decision to stay a generalist is both deliberate and practical. She enjoys helping diverse business functions solve problems and embraces the variety that comes with the role. For others considering this path, she recommends seeking smaller legal teams in scaling companies—where cross-functional know-how and adaptability are essential.
She also emphasizes the need to be comfortable with change and willing to dive into unfamiliar areas, utilizing various strategies for in-house generalist success. This mindset supports long-term growth and agility in a fast-moving company.
Communication, Collaboration, and Credibility
Strong communication is a pillar of Stefanie’s success. She’s transparent when she encounters a question that requires deeper research or input from outside counsel. Her credibility is built not on knowing everything, but on knowing how to find the right answer and communicate it clearly.
By cultivating strong relationships across departments and showing legal’s value early in conversations, she positions herself and her team as business partners rather than bottlenecks.
Conclusion: Redefining Legal Success Through In-House Generalist Strategies
Stefanie Frank’s career illustrates that being a generalist doesn’t mean being a generalist in name only. It requires intentional focus, thoughtful prioritization, and a deep understanding of what drives business value. Through strong communication, flexibility, and a willingness to continuously learn, she has built a career defined by impact and resilience, guided by strategies for in-house generalist success.
For legal professionals looking beyond traditional specialization, a generalist career offers a future-proof alternative grounded in business value and adaptability. The key isn’t knowing it all—it’s knowing what matters most and being ready to evolve with it.
Watch the full conversation here: Notes to My (Legal) Self: Season 5, Episode 14 (ft. Stefanie Frank)
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