Season 5, Episode 5: Law Firms & Legal Ops - Collaborative Partnership or Frenemies? with Tom Stephenson

Tom Stephenson currently serves as Director of Legal Operations at Credit Karma. In his role, he focuses on strategic financial management, technology and innovation, operations, and knowledge management for Credit Karma’s global legal function.   Over a decade of varied leadership roles within the legal industry, Tom has worked alongside global law firms, Fortune 500 corporations, legal tech vendors, and consultants to address issues impacting today’s evolving legal operations workplaces. He challenges the next generation of legal operations leaders to dig deep to find and release their inner brilliance through courageous conversations, mentorship, and educational opportunities.   Tom is a national thought leader in alternative pathways for legal operations professionals and regularly speaks as an authoritative voice on innovative legal operations strategies that drive efficiency, innovation, and transparency within an organization, including Harvard Law School.

Driving value through innovation is a core element that moves the legal operations function from a cost center to a value creator. But how do law firms fit into legal ops equation? Join Tom Stephenson & Olga Mack as they pull back the curtains explore how legal ops professionals propel their departments into the future by partnering with law firms and legal tech to deliver strategies focused on collaboration, process efficiency, and operational excellence.